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Help Center

Help Center

HARUNEX supports shopping markets in both Japan and Nepal. Market and language can be changed independently.

🇳🇵 Nepal

Your selected market controls currency, prices, cart and delivery form.

Cart & Checkout

Japan and Nepal carts are separate. Price, shipping and stock are rechecked by the server at order time.

Orders

My Account shows order status, items, totals and delivery address.

Payment

Japan orders use Stripe Checkout and Nepal orders use eSewa ePay. HARUNEX marks an order paid only after server-side provider verification. Available payment options are confirmed during checkout.

Shipping

Shipping is calculated from stock country → destination market. Active shipping routes can be managed individually in the admin dashboard.

EN · नेपाली · 日本語

The website language can be switched anytime. Product names and descriptions can also be managed in all three languages.